NuCoursesOnline

Terms and Conditions

Websites of Nu Courses Online Ltd and Associated Trading Names

The information contained in this website is for general information purposes only. The information is provided by Nu Courses Online Ltd and, where noted, other parties. While we make every effort to keep information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage resulting from your use of this website including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Nu Courses Online Ltd or its associated organisations and subsidiaries. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Nu Courses Online Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Email Communication from Nu Courses Online Ltd and Associated Organisations

Any messages (including any attached files) are intended only for the use by the individual to whom it is addressed. They may contain confidential or privileged information, so if you have received any message in error please delete them and notify us on +44 (0) 333 800 2017. While we try to control the spread of viruses on our systems, Nu Courses Online Ltd cannot guarantee that our emails and attachments are free from virus and we assume no liability for any errors, corrupted documents, or late delivery. Nothing contained in our emails should be construed as binding Nu Courses Online Ltd or its associated companies to any appointment, engagement or purchase of goods or services, which in all circumstances must be the subject of an executed agreement or valid purchase order.

“nu.”, “Nu Courses Online Ltd” and “Beyond Learning” are the Trademarks and Trading names of Nu Courses Online Ltd, a private limited company registered in England & Wales Number 11191308 with its registered office at 27 Old Gloucester Street, London, WC1N 3AX

 

Success and Earnings Disclaimer

The information presented in this Website is intended to be for your educational and entertainment purposes only.

Any information should not be interpreted as a business opportunity, a franchise, distribution opportunity or other earning opportunity.

Nu Courses Online Ltd are not making any earning claims or opportunities to obtain wealth.  Outcomes are not predictable and rely on factors such as education, geographical location, technology availability and other skills.  Income is dependent on many factors and where course authors have quoted income figures, these are purely anecdotal and we have not verified these claims.

Before you begin any enterprise you should seek advice from qualified professional advisors such as accountants, solicitors, wealth advisors or medical professionals.

 

Any information including, but not limited to, Medical, Health and Wellbeing Information Disclaimer

Please remember when using “nucoursesonline.com” and association websites, that:

The information and reports provided in any course does not form a diagnosis and are intended for guidance only. They are also not to be used in place of any advice given by your doctor/physician or healthcare professional. Please consult your doctor/physician or healthcare professional if you have any issues regarding a health matter and also before starting any suggested supplements or making any recommended dietary or lifestyle changes.

We do NOT give medical, health or wellbeing advice.
This website contains general information and the information is not advice, and should not be treated as such.

 

Limitation of warranties

Any information including, but not limited to, medical, health or wellbeing information on this website is provided “as is” without any representations or warranties, express or implied. Nu Courses Online Ltd and its Directors makes no representations or warranties in relation to the medical information on this website.

Without prejudice to the generality of the foregoing paragraph, Nu Courses Online Ltd does not warrant that:

the medical, health or wellbeing information on this website will be constantly available, or available at all; or

the medical, health or wellbeing information on this website is complete, true, accurate, up-to-date, or non-misleading.

 

Professional assistance

You must not rely on the information on this website as an alternative to medical, health or wellbeing advice from your doctor or other professional healthcare provider.

If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider.

If you think you may be suffering from any medical condition you should seek immediate medical attention.

You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website.

 

Privacy Policy

This privacy policy sets out how Nu Courses Online Limited uses and protects any information that you give Nu Courses Online Ltd when you use this website. Nu Courses Online Ltd  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Nu Courses Online Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What we collect

We may collect the following information:

  • Name and payment details
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process your order and obtain payment
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data aggregation, analytics and profile creation

We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below;

Behavioural advertising and cross platform targeting

(a) Served by us

We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties.

(b) Served by third parties on our websites

Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties’ use of cookies or web beacons or what they do with the information they collect.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.  If you would like a copy of the information held on you please write to us.  We are registered with the Information Commissioner’s Office click here to see registration details

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

 

Terms of Sale

These Terms of Sale, together with any and all other documents referred to herein, set out the terms under which Paid Content, accessed via Subscriptions, is sold by Us to consumers through this website, www.nucoursesonline.com (“Our Site”).  Please read these Terms of Sale carefully and ensure that you understand them before purchasing a Subscription.  You will be required to read and accept these Terms of Sale when ordering a Subscription.  If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to purchase a Subscription and access Paid Content through Our Site.  These Terms of Sale, as well as any and all Contracts are in the English language only.

Please ensure that you have read and understood Nu Courses Online Ltd’s terms and conditions, before placing your order. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.

In this terms and conditions document unless otherwise stated:

  1. Definitions and Interpretation
    • In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:

 

 

“Nu Courses Online” means Nu Courses Online Ltd;

 

“Contract” means a contract for the purchase of a Subscription to access Paid Content, as explained in Clause ;

 

“Paid Content” means the digital content sold by Us through Our Site; including but, not limited to,

 

“Subscription” means a subscription to Our Site providing access to Paid Content;

 

Subscription Confirmation”            means our acceptance and confirmation of your Purchase of your Subscription;

 

“Subscription ID” means the reference number for your Subscription; and

 

“We/Us/Our” means Nu Courses Online Ltd, a company registered in England under 11191308 whose registered address is 27 Old Gloucester Street, London WC1N 3AX and whose main trading address is Nu Courses Online Ltd, PO Box 72357, London SW18 9LX

 

“Customer/Learner/Student” means the person named on the Enrolment Form and to whom Nu Courses Online shall provide the Course to;

 

“Course” means the course(s) identified, all related materials and support, as stated in each course’s information section;

 

“Materials” means the learning materials and books associated with the Course as specified or any part of them;

 

“Services” means the support and tuition relating to the chosen Nu Courses Online Course, as stated on the Course information section or other related material;

 

“Student” means the named customer as registered on the Enrolment form;

 

“Valid Period” means 12 months from the date of the 1st payment or full payment, or otherwise as stated in your course materials;

 

“Price” means the price of the Materials, Tutor Support Services (if applicable), Enrolment and Certification, Fees, (excluding Postage & Packaging, external examination fees, or any associated travel and/or any other expenses);

 

“Singular & Plural” words shall include the plural and vice versa; and heading are included for convenience only and shall not affect the construction or interpretation of these terms and conditions.

 

  1. Information About Us
    • Our Site, www.nucoursesonline.com, is owned and operated by Nu Courses Online Ltd a limited company registered in England under 11191308, whose registered address is 27 Old Gloucester Street, London WC1N 3AX and whose main trading address is Nu Courses Online Ltd, PO Box 72357, London SW18 9LX.
    • Nu Courses Online Ltd are a members of The CPD Accreditation Group, The UKRLP (UK Register of Learning Providers and are registered with the ICO.org.uk (Data Protection) – registration ZA328782

 

  1. Age Restrictions

Consumers may only purchase Subscriptions and access Paid Content through Our Site if they are at least 16 years of age.

 

  1. Business Customers

These Terms of Sale do not apply to customers purchasing Subscriptions and accessing Paid Content in the course of business.  [If you are a business customer, please consult our Business Terms of Use and Terms of Sale.]

 

  1. Subscriptions, Paid Content, Pricing and Availability
    • We make all reasonable efforts to ensure that all descriptions of Subscriptions and Paid Content available from Us correspond to the actual Subscription and Paid Content that you will receive. Please note, however, that due to third party contributors, discrepancies may occur that are beyond our control.
    • Please note that sub-Clause 5.1 does not exclude Our responsibility for mistakes due to negligence on Our part and refers only to minor discrepancies. Please refer to Clause 10 if your Subscription or the Paid Content is incorrect.
    • We may from time to time change Our prices. Changes in price will not affect any Subscription that you have already purchased but will apply to any subsequent renewal or new Subscription.  We will inform you of any change in price at least 24 hours before the change is due to take effect.  If you do not agree to such a change, you may cancel the Contract as described in sub-Clause 12.1.
    • Minor changes may, from time to time, be made to certain Paid Content, for example, to reflect changes in relevant laws and regulatory requirements, or to address technical or security issues. These changes will not alter the main characteristics of the Paid Content and should not normally affect your use of that Paid Content.  However, if any change is made that would affect your use of the Paid Content, suitable information will be provided to you.
    • In some cases, as described in the relevant content descriptions, We may also make more significant changes to the Paid Content. If We do so, We will inform you at least 7 Days before the changes are due to take effect.  If you do not agree to the changes, you may cancel the Contract as described in sub-Clause 12.1.
    • Where any updates are made to Paid Content, that Paid Content will continue to match Our description of it as provided to you before you purchased your Subscription to access the Paid Content. Please note that this does not prevent Us from enhancing the Paid Content, thereby going beyond the original description.
    • We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. All pricing information is reviewed and updated in accordance with the requirement of the Course. Changes in price will not affect any order that you have already placed (please note sub-Clause 5.11 regarding VAT, however).
    • All prices are checked by Us before We accept your order. In the unlikely event that We have shown incorrect pricing information, We will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your order, we will simply charge you the lower amount and continue processing your order.  If the correct price is higher, We will give you the option to purchase the Subscription at the correct price or to cancel your order (or the affected part of it).  We will not proceed with processing your order in this case until you respond.  If We do not receive a response from you within 7 Days We will treat your order as cancelled and notify you of this in writing.
    • If We discover an error in the price or description of your Subscription after your order is processed, We will inform you immediately and make all reasonable efforts to correct the error. You may, however, have the right to cancel the Contract if this happens.  If We inform you of such an error and you do wish to cancel the Contract, please refer to sub-Clause 12.4.
    • If the price of a Subscription or Paid Content that you have ordered changes between your order being placed and Us processing that order and taking payment, you will be charged the price shown on Our Site at the time of placing your order.
    • All prices on Our Site include VAT. If the VAT rate changes between your order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.

 

  1. Orders – How Contracts Are Formed
    • Our Site will guide you through the process of purchasing a Subscription or Paid Content. Before completing your purchase, you will be given the opportunity to review your order and amend it. Please ensure that you have checked your order carefully before submitting it.
    • If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your order due to incorrect or incomplete information, We will contact you to ask to correct it.  If you do not give us the accurate or complete information within a reasonable time of Our request, We will cancel your order and treat the Contract as being at an end.  We will not be responsible for any delay in the availability of Paid Content that results from you providing incorrect or incomplete information.
    • No part of Our Site constitutes a contractual offer capable of acceptance. Your order to purchase a Subscription constitutes a contractual offer that We may, at Our sole discretion, accept.  [Our acknowledgement of receipt of your order does not mean that we have accepted it.]  Our acceptance is indicated by Us sending you a Subscription Confirmation by email.  Only once We have sent you a Subscription Confirmation will there be a legally binding Contract between Us and you.
    • Subscription Confirmations shall contain the following information:
      • Your Subscription ID;
      • Confirmation of the Subscription ordered including full details of the main characteristics of the Subscription and Paid Content available as part of it;
      • Fully itemised pricing for your Subscription including, where appropriate, taxes, and other additional charges;
      • The duration of your Subscription (including the start date, and the [expiry] AND/OR [renewal date]);
      • Confirmation of your acknowledgement that the Paid Content will be made available to you immediately and that you will lose your legal right to change your mind and cancel upon accessing the Paid Content as detailed below in sub-Clause 11.1;
    • In the unlikely event that We do not accept or cannot fulfil your order for any reason, We will explain why in writing. No payment will be taken under normal circumstances.  If We have taken payment any such sums will be refunded to you as soon as possible and in any event within 5 working days.
    • Any refunds under this Clause 6 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs.
    • Refunds under this Clause 6 will be made using the same payment method that you used when purchasing your Subscription [unless you specifically request that We make a refund using a different method].

 

  1. Payment
    • Payment for Subscriptions must always be made in advance. Your chosen payment method will be charged when we process your order and send you a Subscription Confirmation [(this usually occurs immediately and you will be shown a message confirming your payment)].
    • We accept the following methods of payment on Our Site:
      • Paypal;
      • Stripe;
    • If you do not make any payment due to Us on time, We will suspend your access to the Paid Content. For more information, please refer to sub-Clause 8.5.  If you do not make payment within 24 hours of Our reminder, We may cancel the Contract.  Any outstanding sums due to Us will remain due and payable.
    • If you believe that We have charged you an incorrect amount, please contact Us at info@nucoursesonline.com as soon as reasonably possible to let us know. You will not be charged for Paid Content while availability is suspended.

 

  1. Provision of Paid Content
    • Paid Content appropriate to your Subscription will be available to you immediately when We send you a Subscription Confirmation and will continue to be available for the duration of your Subscription (including any renewals), or until you end the Contract.
    • When you place an order for a Subscription, you will be required to expressly acknowledge that you wish the Paid Content to be made available to you immediately. You will also be required to expressly acknowledge that by accessing (e.g. downloading or streaming) the Paid Content, you will lose your legal right to cancel if you change your mind (the “cooling-off period”). Please see sub-Clause 11.1 for more information.
    • In some limited circumstances, We may need to suspend the provision of Paid Content (in full or in part) for one or more of the following reasons:
      • To fix technical problems or to make necessary minor technical changes;
      • To update the Paid Content to comply with relevant changes in the law or other regulatory requirements;
      • To make more significant changes to the Paid Content, as described above in sub-Clause 5.5.
    • If We need to suspend availability of the Paid Content for any of the reasons set out in sub-Clause 8.3, We will inform you in advance of the suspension and explain why it is necessary (unless We need to suspend availability for urgent or emergency reasons such as a dangerous problem with the Paid Content, in which case We will inform you as soon as reasonably possible after suspension). You will not be charged while availability is suspended and your Subscription will be extended by a period equivalent to the length of the suspension  If the suspension lasts (or We tell you that it is going to last) for more than 3 days, you may end the Contract as described below in sub-Clause 12.2.
    • We may suspend provision of the Paid Content if We do not receive payment on time from you. We will inform you of the non-payment on the due date, however if you do not make payment within 24 Hours of Our notice, We may suspend provision of the Paid Content until We have received all outstanding sums due from you.  If We do suspend provision of the Paid Content, We will inform you of the suspension.  You will not be charged for any Paid Content while provision is suspended.
    • Any refunds under this Clause 8 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs.
    • Refunds under this Clause 8 will be made using the same payment method that you used when purchasing your Subscription [unless you specifically request that We make a refund using a different method].

 

  1. Licence
    • When you purchase a Subscription to access Paid Content, We will grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the relevant Paid Content for personal, non-commercial purposes. The licence granted to you does not give you any rights in Our Paid Content (including any material that We may licence from third parties).
    • The licence granted to you under sub-Clause 9.1 is subject to the following usage restrictions and/or permissions:
      • You may not copy, rent, sell, publish, republish, share, broadcast or otherwise transmit the Paid Content (or any part of it) or make it available to the public except as permitted under the Copyright Designs and Patents Act 1988 (Chapter 3 ‘Acts Permitted in relation to Copyright Works’).

 

  1. Problems with the Paid Content
    • By law, We must provide digital content that is of satisfactory quality, fit for purpose, and as described. If any Paid Content available through your Subscription does not comply, please contact Us as soon as reasonably possible to inform Us of the problem.  Your available remedies will be as follows:
      • If the Paid Content has faults, you will be entitled to a repair or a replacement.
      • If We cannot fix the problem, or if it has not been (or cannot be) fixed within a reasonable time and without significant inconvenience to you, you may be entitled to a full or partial refund.
      • If you can demonstrate that the fault has damaged your device or other digital content belonging to you because We have not used reasonable care and skill, you may be entitled to a repair or compensation. Please refer to sub-Clause 13.3 for more information.
    • Please note that We will not be liable under this Clause 10 if We informed you of the fault(s) or other problems with particular Paid Content before you accessed it and it is that same issue that has now caused the problem (for example, if the Paid Content in question is an alpha or beta version and We have warned you that it may contain faults that could harm your device or other digital content); if you have purchased the Paid Content for an unsuitable purpose that is neither obvious nor made known to Us and the problem has resulted from your use of the Paid Content for that purpose; or if the problem is the result of misuse or intentional or careless damage.
    • If there is a problem with any Paid Content, please contact Us at info@nucoursesonline.com or visit the contact page on Our Site www.nucoursesonline.com to inform Our Customer Services Department of the problem.
    • Refunds (whether full or partial, including reductions in price) under this Clause 10 will be issued within 14 calendar days of the day on which We agree that you are entitled to the refund.
    • Refunds under this Clause 10 will be made using the same payment method that you used when purchasing your Subscription [unless you specifically request that We make a refund using a different method].
    • For further information on your rights as a consumer, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

 

  1. Cancelling Your Subscription
    • If you are a consumer in the European Union, by default you have a legal right to a “cooling-off” period within which you can cancel the Contract for any reason, including if you have changed your mind, and receive a refund. The period begins once We have sent you your Subscription Confirmation (i.e. when the Contract between you and Us is formed) and ends when you access (e.g. download or stream) the Paid Content, or 14 calendar days after the date of Our Subscription Confirmation, whichever occurs first.
    • After the cooling-off period, you may cancel your Subscription at any time, however subject to sub-Clause 11.3 and Clause 12, We cannot offer any refunds and you will continue to have access to the Paid Content for the remainder of your current Subscription (up until the renewal or expiry date, as applicable), whereupon the Contract will end.
    • If you purchase a Subscription by mistake (or allow your Subscription to renew by mistake), please inform Us as soon as possible and do not attempt to access any Paid Content. Provided you have not accessed any Paid Content since the start date (or renewal date, as appropriate) of the Subscription We will be able to cancel the Subscription and issue a full refund.  If you have accessed any Paid Content once the Subscription has started, We will not be able to offer any refund and you will continue to have access to the Paid Content for the remainder of the Subscription (up until the renewal or expiry date, as applicable).
    • If you wish to exercise your right to cancel under this Clause 11 – with reference to Clause 11.1 – you may inform Us of your cancellation in any way you wish, however for your convenience We offer a cancellation form on Our Site (CLICK HERE TO ACCESS FORM) and will include [a link to] it with the Subscription Confirmation. Cancellation by email or by post is effective from the date on which you send Us your message. If you would prefer to contact Us directly to cancel, please use the following details:
      • Telephone: +44 (0) 333 800 2017;
      • Email: info@nucoursesonline.com;
      • Post: Nu Courses Online, PO Box 72357, London SW18 9LX;

In each case, providing Us with your name, address, email address, telephone number, and Subscription ID.

  • We may ask you why you have chosen to cancel and may use any answers you provide to improve Our content and services, however please note that you are under no obligation to provide any details if you do not wish to.
  • Refunds under this Clause 11 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which you inform Us that you wish to cancel.
  • Refunds under this Clause 11 will be made using the same payment method that you used when purchasing your Subscription.

 

  1. Your Other Rights to End the Contract
    • You may end the Contract at any time if We have informed you of a forthcoming change to your Subscription or the Paid Content (as described in sub-Clauses 5.3 or 5.5), or to these Terms of Sale that you do not agree to. If the change is set to take effect or apply to you before the end of your current Subscription, We will issue you with a pro-rated refund equal to the remaining time left in that Subscription.  If the change will not take effect or apply to you until the expiry of your current Subscription, the Contract will end at the end of that Subscription period and you will continue to have access to the Paid Content until that date.
    • If We have suspended availability of the Paid Content for more than 7 Days, or We have informed you that We are going to suspend availability for more than 7 Days, you may end the Contract immediately, as described in sub-Clause 8.4. If you end the Contract for this reason, We will issue you with a limited refund, depending on the content streamed or downloaded.
    • If there is a risk that availability of the Paid Content will be significantly delayed because of events outside of Our control, you may end the Contract immediately. If you end the Contract for this reason, We will issue you with a full refund.
    • If We inform you of an error in the price or description of your Subscription or the Paid Content and you wish to end the Contract as a result, you may end it immediately. If you end the Contract for this reason, We will issue you with a full refund.
    • You also have a legal right to end the Contract at any time if We are in breach of it. You may also be entitled to a full or partial refund and compensation.  For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.
    • Refunds under this Clause 12 will be made within 14 calendar days of the date on which your cancellation becomes effective, using the same payment method that you used when purchasing your Subscription [unless you specifically request that We make a refund using a different method].
    • If you wish to exercise your right to cancel under this Clause 12, you may do so in any way you wish, however for your convenience We offer a cancellation form on Our Site www.nucoursesonline and will include [a link to] it with the Subscription Confirmation. If you would prefer to contact Us directly to cancel, please use the following details:
      • Telephone: +44 (0) 333 800 2017
      • Email: info@nucoursesonline.com
      • Post: Nu Courses Online Ltd, PO Box 72357, London SW18 9LX;

in each case, providing Us with your name, address, email address, telephone number, and Subscription ID.

  • We may ask you why you have chosen to cancel and may use any answers you provide to improve Our content and services, however please note that you are under no obligation to provide any details if you do not wish to.

 

  1. Our Liability to Consumers
    • We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms of Sale (or the Contract) or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created.  We will not be responsible for any loss or damage that is not foreseeable.
    • Our Paid Content is intended for non-commercial use only. We make no warranty or representation that the Paid Content is fit for commercial, business or industrial use of any kind.  We will not be liable to you for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.
    • If, as a result of Our failure to exercise reasonable care and skill, any digital content (including but not limited to Paid Content) from Our Site damages your device or other digital content belonging to you, We will either repair the damage or pay you appropriate compensation. Please note that We will not be liable under this provision if:
      • We have informed you of the problem and provided a free update designed to fix it, but you have not applied the update; or
      • The damage has been caused by your own failure to follow Our instructions; or
      • Your device does not meet any relevant minimum system requirements that We have made you aware of before you purchased your Subscription.
    • Nothing in these Terms of Sale seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.
    • Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.

 

  1. Contacting Us
    • If you wish to contact Us with general questions or complaints, you may contact Us by telephone at 0333 800 2017, by email at info@nucoursesonline.com, or by post at Nu Courses Online Ltd, PO Box 72357, London SW18 9LX.
    • For matters relating the Paid Content or your Subscription, please contact Us by telephone at +44 (0) 333 800 2017, by email at info@nucoursesonline.com, or by post at Nu Courses Online Ltd, PO Box 72357, London SW18 9LX.
    • For matters relating to cancellations, please contact Us by telephone at +44 (0) 333 800 2017, by email at info@nucoursesonline.com, or by post at Nu Courses Online Ltd, PO Box 72357, London SW18 9LX, or refer to the relevant Clauses above.

 

  1. Complaints and Feedback
    • We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.
    • All complaints are handled in accordance with Our complaints handling policy and procedure, available from Nu Courses Online Ltd, PO Box 72357, London SW18 9LX.
    • If you wish to complain about any aspect of your dealings with Us, please contact Us in one of the following ways:
      • In writing, addressed to Customer Services at Nu Courses Online Ltd, PO Box 72357, London SW18 9LX,
      • By email, addressed to info@nucoursesonline.com
      • Using Our complaints form, (CLICK THIS LINK)  following the instructions included with the form;

 

 

  1. How We Use Your Personal Information (Data Protection)
    • All personal information that We may collect (including, but not limited to, your name, address and telephone number) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
    • We may use your personal information to:
      • Provide Subscriptions and Paid Content to you;
      • Process your payment; and
      • Inform you of new products and/or services available from Us (if you opt or have previously opted to receive it). You may request that We stop sending you this information at any time.
    • We will not pass on your personal information to any third parties unless the law requires it, or as expressly agreed.

 

  1. Other Important Terms
    • We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing.  Your rights under these Terms of Sale (and the Contract) will not be affected and Our obligations under these Terms of Sale (and the Contract) will be transferred to the third party who will remain bound by them.
    • You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract) without Our express written permission. We may not permit the assignment if we do not hold the copyright.
    • The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.
    • If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that/those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.
    • No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.
    • We may revise these Terms of Sale from time to time in response to changes in relevant laws and other regulatory requirements. If We change these Terms of Sale as they relate to your Subscription, We will give you reasonable advance notice of the changes and provide details of how to cancel if you are not happy with them (also see sub-Clause 12.1 above).

 

  1. Law and Jurisdiction
    • These Terms of Sale, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
    • If you are a consumer, any disputes concerning these Terms of Sale, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
    • If you are a business, any disputes concerning these Terms of Sale, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.
    • Force Majeure1 Nu Courses Online Ltd shall have no liability to the Customer under this Agreement if it is prevented from, or delayed in performing, its obligations under this Agreement or from carrying on its business by acts, events, omissions or accidents beyond its reasonable control, including (without limitation) strikes, lock-outs or other industrial disputes (whether involving the workforce of Nu Courses Online Ltd or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.

 

  1. Notices

19.1     Any notice or other communication required to be given under this Agreement shall be in writing and shall be delivered personally, or sent by e-mail or by post to the other party and for the attention of the person or as otherwise specified by the relevant party by notice in writing to the other party.

19.2     Any notice or other communication shall be deemed to have been duly received if delivered personally, when left at the address referred to in Condition 19.3, or if sent by e-mail 24 hours after the e-mail is sent, or if sent by post at 9.00 am on the second Business Day after posting. In proving the service of any notice, it will be sufficient to prove, in the case of a letter that such letter was properly addressed, stamped and placed in the post and in the case of an e-mail that such an e-mail was sent to the specified e-mail address of the addressee.

19.3     The following addresses shall be the addresses to which any notice or other communication should be sent in relation to this Agreement, to: Nu Courses Online Ltd PO Box 72357, London SW17 9LX or email – info@nucoursesonline.com

19.3.1 Customer: the last known e-mail address or address of the Customer as supplied by the Customer to Nu Courses Online and in each case as the same may be updated in writing from time to time.

19.4     The Customer shall notify Nu Courses Online immediately in writing of any change of address or contact details.

19.5     Any complaints should be addressed in terms of the Nu Courses Online Complaints Policy.

  1. Rights of third parties

20.1    Save as expressly provided in this Agreement, no term of this Agreement shall be enforceable by a third party (being any person other than the parties and their permitted successors and assignees).

21.2     The parties irrevocably agree that the English courts shall have exclusive jurisdiction to settle any dispute or claim that arises out of, or in connection with, this Agreement or its subject matter or formation (including non-contractual disputes or claims).

  1. Use of the Nu Courses Online website

Your use of the Web pages located within nucoursesonline.com (“Website”) is subject to the terms set out below (“Terms”). These Terms apply only to this Website and not to any other website. Your use of any pages on the Website will constitute your agreement to comply with these Terms. We may amend the Terms at any time by posting the amended terms on this site.

  1. Terms of Use

Nu Courses Online known as Nu Courses Online Ltd grants you a limited license to access and make personal use of the Website, subject to the Terms. You may not reproduce, duplicate, copy, download, sell, resell, or otherwise exploite for any commercial purpose the Website without the express written consent of Nu Courses Online Ltd. You may not frame or utilise framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout and form) of Nu Courses Online and/or its affiliates or licensors without the express written consent of Nu Courses Online Ltd. You may not use any meta tags or any other “hidden text” utilising Nu Courses Online Ltd’s name or Marks without the express written consent of Nu Courses Online Ltd. Any unauthorised use terminates the license granted by Nu Courses Online Ltd.

This website is provided by Nu Courses Online Ltd on an “as is” and “as available” basis. Nu Courses Online makes no representations or warranties of any kind, express or implied, as to the operation of this site, or the information, content or materials included on this site. You expressly agree that your use of this site is at your sole risk.

  1. Copyright Notice

Website © 2003 – 2018. All rights reserved. All content provided on the Website (“Nu Courses Online Content”) is owned by or licensed to the Nu Courses Online Ltd and/or its affiliates and protected by international copyright laws. Nu Courses Online Ltd and its licensors retain all proprietary rights to the Nu Courses Online Ltd content. You may not reproduce, transmit or distribute the Nu Courses Online Ltd Content without the prior written consent of Nu Courses Online.

All trademarks, service marks, trade names, logos and graphic Nu Courses Online  Ltd (“Marks”) indicated on this site are registered trademarks of Nu Courses Online Ltd and/or its affiliates. You may not make any use of these Marks without the prior written consent of Nu Courses Online Ltd.

If you would like further information, please contact us at info@nucoursesonline.com